Just wanted to let you know that my decade old Basement Flood Protector system worked like a charm during a power outage caused by the recent Hurricane/Tropical Storm Irene. The system had never been “battle tested” since I installed it 10 years ago. I was nervous with Irene’s wind/rains approaching, the ground already saturated from previous rains and having just recarpeted my finished basement. I stayed up all night during the height of the storm to monitor the sump level.

When power went out at 4 AM, the Basement Flood Protector system activated as designed while efficiently and effectively removing water from the sump. Power came back on at 6 AM (we were lucky to only have it out 2 hrs) and stayed on until 6:30 PM that evening when we lost it for another 18 hrs. But at that point, I had confidence in the backup provided by my Basement Flood Protector and was able to sleep soundly. In addition to the product working as designed, what is really great is that (1) I was able to speak with you about a product your company sold to me 10 years ago, and (2) you were genuinely interested in hearing from me about the performance of your product.